At Nidus, we’ve developed Chloe – a cutting-edge conversational AI agent designed to transform the way you manage customer communication and lead generation across every channel. From WhatsApp and website forms to email and social media, Chloe engages with your customers instantly – ensuring no message is left unanswered.

She works around the clock to engage, qualify and nurture leads in your brand’s tone of voice. Chloe books appointments, schedules calls, and can even manage invoicing and payments – just like a fully-trained member of your team. During onboarding, we work with you to define clear goals and train Chloe using your existing materials, such as your website and FAQs.

The result is a tailored, on-brand experience that feels seamless to your customers. With Chloe, you save time, reduce stress, and increase conversions. She follows up, nurtures leads, sends reminders, asks for reviews, and even encourages referrals – all automatically. Less effort. More results. Chloe is built to help your business grow.

It’s a completely free, no-obligation 20-minute Zoom call where we dive into your current marketing approach, advertising channels, and sales process. We’ll chat through your customer journey, show you the kind of results others are seeing, and demonstrate what’s possible for your business. It’s all about understanding if the tech is the right fit for you—no pressure, just a useful, insight-packed conversation.

Chloe is far more than a basic chatbot or FAQ engine.Here’s what sets her apart: Chloe uses advanced natural language processing to hold meaningful, human-like conversations. Unlike typical chatbots that rely on keywords or button-click responses, she understands intent and context—offering a much more engaging experience. She doesn’t just chat—she converts.

We train Chloe to communicate in your brand’s tone of voice, so every response feels natural and on-brand. Just like onboarding a human employee, we build her a tailored knowledge bank using your website, FAQs, and internal documents—so she understands your business inside out and delivers accurate, confident answers from day one.

With an integrated CRM, Chloe can guide conversations towards real outcomes such as booking sales calls, registering users for webinars, setting appointments, or even taking payments.

Chloe also syncs directly with your calendar to schedule call backs, meetings and appointments in real time, with no manual input from you required.

We don’t rely on just one AI engine either. While many platforms depend solely on providers like OpenAI, Chloe includes automatic failover to alternative engines, ensuring reliable, uninterrupted service. And finally, Chloe works wherever your leads come from—website forms, Facebook ads, Messenger, WhatsApp, and more. She’s set up to manage and respond to enquiries across all your key customer touchpoints.

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Absolutely. If your business generates inbound leads, then yes—it’s a perfect fit.

Or Ai employee built for business owners, entrepreneurs, and agencies who want to automate sales, boost lead conversions, and keep customers engaged without constant manual effort.

For businesses running Facebook Ads, for example, we’ve seen a 20-30% increase in lead conversion rates simply by responding to enquiries instantly, qualifying prospects, answering questions, and guiding them to the next step.

For those who don’t take action right away? Our system follows up automatically, ensuring no opportunity slips through the net!

Chloe gets to work straight away, engaging leads and streamlining your sales process from day one. Most clients see a 20–30% boost in sales conversions within just 30 days of implementing our system.

Chloe works around the clock—engaging, qualifying, and converting leads while you get to focus on running your business.

You simply receive qualified jobs, confirmed calendar bookings, and a clear summary of each conversation.

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Once you come on board, we’ll guide you through a structured onboarding journey to ensure Chloe is perfectly aligned with your business.

The process is broken into three key phases:

Phase 1: Discovery We begin by getting to know your business inside out—your goals, how you engage with customers, and the tone of voice you use. Don’t worry if you’re unsure where to start—we’ll walk you through a set of simple, guided questions to help us build a comprehensive knowledge base tailored to your business.

Phase 2: Development & Training Using the insights gathered, our team of AI specialists and language experts train Chloe to understand and represent your business—just like you’d onboard a new team member. She learns how to engage, qualify, and communicate in a way that feels authentic and accurate.

Phase 3: Testing & Deployment Before Chloe goes live, we thoroughly test her performance across key customer scenarios. You’ll review and approve everything to ensure she’s ready to deliver exactly what your customers need.

Ongoing Support & Optimisation Chloe’s development doesn’t stop at launch. We continuously monitor performance using live data, refining her responses and behaviour to make sure she grows alongside your business—just like a real team member would.

Whether or not you introduce Chloe as an AI is entirely your choice. Some of our clients prefer to be upfront, while others let her operate as a seamless part of the team. Chloe communicates so naturally and fluently that most customers assume she’s just another helpful member of staff.

We understand that every business is different, so our pricing is tailored to suit your specific needs and goals.

Typically, our pricing includes three elements: a one-time onboarding and setup fee, a monthly management fee, and usage-based costs depending on the volume of interactions. Most of our clients see a strong return on investment within just three months—but of course, this can vary depending on your business model and objectives.

Just book onto our free, no-obligation demo call, and we’ll walk you through how the solution can be tailored to your marketing and sales process. We’ll also take time to understand your existing setup and explore whether it’s the right fit for your business.

Yes, security and data protection are paramount and our system is designed with robust security measures and complies with data protection regulations like GDPR to ensure the safety and privacy of customer data. You stay in full control, with the freedom to change marketing agencies or service providers at any time—without risking your system access or losing your data.

Yes, our system integrates seamlessly with 99% of CRMs, practice management tools, job management software, and thousands of other popular apps—ensuring your workflows stay smooth and uninterrupted. We also offer two-way sync with Gmail and Outlook, so calendars and appointments are managed effortlessly.